Content Creator FAQ
Scroll to view some advice and answers from the Influencer Team
Looking for General FAQ's? Looking for Brand specific FAQ's?

Do not worry, we do have access to any of your passwords and cannot view the DM’s of people you’ve slid into. When you give us permission to use your details, you are taken away from the website and onto the Social Networks own platform. We require this connection so that we can monitor the status of when a campaign goes live and from then we are able to track the engagement of the content to ensure the client can review associated stats against their campaign spend.

To protect your privacy, we do not share your email, phone number or billing address with our clients. We have a built in messaging functionality where you are able to communicate with both brands and us. A brand may request your address for the delivery of a sponsored product, however we would never provide this to a brand without your consent.

After the application deadline date (The period where negotiation over prices occur and become agreed by both parties), you will then go into the draft submission stage. During this stage, you will not actual be able to submit your draft until the brand has completed payment, however you are expected to still be working on your draft until the ‘submit content’ button becomes available. Once the brand has paid, we will hold this payment until 7 days after the campaign has been live, where we will then transfer it out to the bank account linked to your Content Creator account. This 7 day period is subject to our receipt of the Content Creator Fees from the Brand through our payment provider.

Please allow a period of up to 10 days for you to receive the money before reaching out to us. If you have any queries, please contact Accounts via the platform or email

Every Content Creator is different; the value of your followers, the value of those who engage on your profile and your influence score outside of your social media are all considerations that need to be taken into account. We have produced a base formula to aid you in gaining a ballpark figure, but this should only be used as a guide. If Brands are rejecting you or not approaching you; you may want to consider lowering your rate in order to attract them.

Absolutely! We encourage talent agencies to include their talent onto our platform. We offer special agency accounts to help you get your talent set up so drop us a message on to get started.

Of course. You may wish to offer discounts to brands when booking more than 1 piece if content. Please only accept their offer if you’re comfortable with their price offered.

Once your account has received transfers exceeding a certain figure, our payment provider requests additional verification information for fraud checks. If you do not provide this information, our payment provider may put transfers on hold to your account until this issue is resolved.

Of course – however please remember each account represents an individual profile so please do not connect unrelated accounts to your profile. For example, if you had a Food Facebook Page, along with a Football Facebook Page – please don’t pair them to the same account, please create two different Content Creator accounts for the different accounts.

Drop us a message at if you’d like help setting this up

Absolutely – we support all of our Content Creators in anyway we can. Drop us a message via the platform or on and we’ll do our best to help.